About Change Works ROI

Hi There! I'm Clarence Thomas, COO of Change Works ROI.

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I drive adoption and utilization.

I have 10 years of experience developing and implementing OCM strategies that increase project ROI via increased adoption and utilization. I am very familiar with the 3 phases of change (Preparing for change, Managing change, and Reinforcing change). 

Prosci Change management certification and Change Guides change management certification. Projects have been Agile and Waterfall.

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Projects Done
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Happy Clients


I Innovate And Bring New Possibilities
  • Developed OCM strategy that resulted in an on time 99.6% adoption and utilization of a new ERP system. According to vendor, the normal adoption and utilization of the same module was 60%
  • Convinced leadership at all levels of the importance of leadership visibility and involvement throughout the entire change. Result employees accepted the change more readily.
  • Reduced payroll errors by $58,000 using role re-engineering¬†
  • Increased invoicing by 297% using role re-engineering
  • Increased sales quotes to over $980,000 per month a 500% increase using the ADKAR methodology

I'm Specialized In Change Management

Using Prosci methodology I have been responsible for the 3 phases of change Planning, Managing and Reinforcing change
Responsibilities have included:

  • Developing communications strategy to reduce Customer concerns about migration from legacy system to Oracle R-12
  • Increasing overall project awareness by creating employee profile that was distributed corporate wide
  • Conducting impact analysis to determine size and magnitude of people effected
  • Developing change agent network
  • Working with instructional designers to create comprehensive training plan
  • Establishing Change Management office
  • Creating Change Agent network
    Standardizing Change management process using Prosci methodology
  • Providing guidance for internal change agents
  • Initiating and managing stakeholder analysis
  • Developing global communication plans
  • Developing and Implementing
  • Communication/Coaching strategy to increase delivery efficiency of computer equipment by IT
    Role re-engineering
  • Increasing adoption and utilization.